Communication and Relationship-Building Matters for High Desert Commercial Rental Properties
Your property management partners at Preston-Lee prioritize communication. That’s because it’s essential in ensuring everyone understands their expectations and responsibilities. Whether we’re talking about the way we work with tenants, owners, or vendors – our communication is transparent and responsive.
Good Communication Requires Total Transparency
Good communication fosters a transparent relationship between you, as the owner, and us as your property managers. This allows for better information sharing and growing trust in our relationship.
We need our owners to be well-informed and empowered to make smart decisions. Communication on financial issues such as rent collection and budgeting ensures that all of us are on the same page.
Tenant Satisfaction
The success of your commercial property depends on how satisfied your tenants are. Our positive communication ensures tenants feel heard, respected, and valued. Our effective tenant communication strategies help to improve their experience, avoid conflicts, and maintain a positive relationship between tenants and property managers. Happy and satisfied tenants are more likely to renew their leases and even recommend your property to others.
Reducing Costs
Positive communication and an investment in technology allow us to manage your High Desert commercial property more cost-effectively. When everyone is communicating completely, we’re able to identify and fix maintenance issues early. We understand any issues your tenant has encountered. Regular communication with vendors and contractors ensures they are aware of the required repairs and maintenance, and can address issues before they turn into costly problems.
Retaining Commercial Tenants
Our high-quality communication keeps tenants satisfied with their rental experience. Effective communication with tenants helps us identify areas that might need improvement, address tenants’ grievances, and provide adequate solutions. This, in turn, creates a positive image of the property, which is more likely to attract new tenants while retaining the existing ones. Enjoy stable rental income and a better return on investment.
Communication and Compliance
It’s our job to stay up to date with the changing property regulations and ensure that your commercial investment property is compliant.
Our regular communication with you ensures that you’re aware of any important regulation changes. We keep you compliant and reduce your risk and liability with our outstanding communication commitment.
Communication Preferences
Maybe you’re a person who likes to talk on the phone. Maybe you loathe the phone and prefer a rapid series of text messages. Or, you might look for emails at the start or end of every day.
We’ll make sure we know your communication preferences, and respect them. Want to hear from us regularly? We can do that. Prefer to hear from us only when something’s wrong or a decision needs to be made? We can work with that, too.
Owner Portals
Log onto your owner portal and find everything you need, from accounting statements to financial records to lease agreements. You can even message us there.
Tenant Portals
Tenants have their own online portals, where they pay us rent, set up maintenance, or ask us questions. We make communication easy and efficient.
Investing in Tech
Property management is a relationship business, and we always communicate with the goal of improving relationships. The technology we use supports that endeavor.
Communication Does Not Have to be Complicated
Good communication means being responsive.
When we hear from tenants or from you or from any of our vendors or community stakeholders, we take that seriously. We listen, actively, to what’s being said, and we respond in a way that reflects what we believe your best interests are. Protecting and representing you is what we’re doing every time we communicate.
Good communication means remaining available.
We’re accessible. If there’s an emergency or we need to be reached right away, tenants and owners can get in touch with us 24 hours a day and seven days a week. Whether it’s an emergency or a long-term strategy session, we’re here, and we’re ready to work for you.
Call Us for a Free Consultation
Working with Preston-Lee Management Company for Your High Desert Commercial Management Needs
What’s it like to work with our commercial property management team? Easy. We’ll get to know your commercial property quickly and discuss your investment goals. When it comes to communication, we’ll talk about your communication needs and expectations.
Preston-Lee Management, Inc. is a commercial property management business DBA Lee & Associates Inland Empire North Asset Management Group that provides professional management services to owners, investors and tenants in the commercial real estate industry.
What Do Other Owners and Investors Say about Working with Preston-Lee Management Company?
“Top notch Property Management Company. Professional, Responsible, and Caring Staff that Strives for Overall Satisfaction to Clients and Vendors alike!!”
“The team at Preston Lee is unmatched! They are incredibly responsive and communicative. I would highly recommend anyone who is looking for Management Service to go with Preston Lee!”
“I definitely recommend this company for your business. They are very much experienced and always provide excellent Service. You can count on them for the best quality service.”
